The role of the RVR manager is to act as a coordinator with full authorisation from the insurance companies. They are called out when coordination is required in conjunction with large-scale, complicated damage, when several insured items and stakeholders are involved, when contracting partners/owners request this or when the insurance situation is unclear.
The RVR Service carries out more than 2,000 operations each year. Thanks to these efforts, both material, personal and financial resources are saved through rapid, correct action.
Before the RVR operation was set up in 1976 secondary damage in conjunction with fire (soot, smoke, corrosion, water etc.) constituted two thirds of the compensation that was paid out. Today secondary damage has decreased by 50 percent. This corresponds to an approximate annual saving of 1.5–2 billion Swedish kronor per year.
Prerequisites for RVR managers
Below are some examples of what is included in RVR's concept and how it all comes together to enable operations to be carried out as effectively as possible. The RVR manager is authorised to call out resources for the assignment, various types of contractors for example.
The operation continues until the owner of the site is prepared to take personal responsibility for the damage, which is almost always less than 48 hours.
Emergency salvage protection
Emergency salvage protection may only be carried out in conjunction with fire- and/or water damage to and in buildings.
The assignment is operational for a maximum of 16 person hours and the measures required must comply with the price list for emergency salvage protection.
The Incident Commander assesses whether there is a need for salvage protection and informs the owner. The Incident Commander also reports the requirement to SOS Alarm, if possible with information about where the property is insured.
The SOS operator then provides notification of whether emergency salvage protection can be carried out with the RVR Service as guarantee for the payment.
If the Incident Commander cannot ascertain where the property is insured, the SOS operator will approve the work provided that there are no overriding reasons for there not being any insurance.
Continued salvage protection
Salvage protection will always constitute continued salvage protection if the damaged object is something other than buildings or equipment, vehicles for example. It might, for example, entail a car park located close to a fire in a building being exposed to large amounts of soot or increased quantities of chloride (which can lead to corrosion) and the cars being protected before there is substantial damage.
As with emergency requirements, continued salvage protection must also be reported to SOS Alarm, which will suggest an authorised representative* who will determine whether continued salvage protection is necessary and, if so, by whom.
*RVR manager or a company representative.